Before you move in Kilostate will have had an inventory prepared. This document, describes the condition of the property and anything left behind by the landlord. By both parties agreeing that the inventory is correct at the start of the tenancy, any risk of disputes at the end of the tenancy will be minimised.

A tenancy deposit is used to cover the cost of damage that might incur during the tenancy. The detailed inventory produced at the beginning of the tenancy is used in conjunction with subsequent inspection reports and will be used to assess whether deductions from the deposit are necessary.  Deductions are  used to cover the cost of professional cleaning, damage above fair wear and tear, non-payment of rent and any outstanding expenses as detailed in your tenancy agreement.

It is a legal requirement that the tenancy deposit is registered with a Government approved deposit scheme after it has been paid.

Your tenancy agreement is a legally binding document that sets out your rights and obligations during the tenancy. It will be signed by you and your landlord, or the landlord’s representative.

Although Kilostate initially notify the utility companies if we manage the property, it is your responsibility to ensure that your account is set up and your bills paid. It is a good idea to also take meter readings both when you move in and when you move out.

You are normally responsible for paying the council tax during the tenancy.

As the tenant you are expected to

• Pay the rent on time
• Pay the council tax
• Pay all the utility bills and the TV licence
• Do general household and garden maintenance
• Dispose of all rubbish
• Clean the windows
• Carry out basic maintenance such as replacing light bulbs
• Keep the property secure at all times
• Advise of any maintenance issue needed as soon as it arises
• Ventilate property

You should advise us of any repairs or maintenance needed as soon as it arises. We will contact your landlord and discuss next steps. If the landlord is on our managed service we will take responsibility for liaising with any appointed contractors.

Any problems that may affect the potential payment of rent should be notified to Kilostate straight away. You may be charged a fee for late payment of rent.

At the checkout, the property and its contents will be assessed and compared to the initial inventory and subsequent inspection reports. The expectation is that the property is left in the same condition in which it was let to you - allowing for Fair wear and tear. When the tenancy ends, any deductions from the tenancy deposit should be agreed.