We will complete a full and free evaluation of your property, taking into account how it compares to other properties in the surrounding area as well as considering local rental market conditions. We can then give you an estimate of its monthly rental value. It is important to remember that if a property's rental value is over-estimated it may result in an extended empty period (void).

There is no need for you to be present at viewings as long as you have already given us a set of keys beforehand. One of our lettings team will show prospective tenants through the property and will be on hand to answer any questions. We will then provide you with feedback afterwards.

Finding a quality tenant is vital. At Kilostate as part of the tenant application process we:

• Conduct identity and residency checks
• Obtain credit references
• Check employer and current landlord references
• Obtain guarantors where necessary
• For non-UK applicants we check that they have the 'right to rent'

In many instances standard home insurance cover will not for a range of scenarios that can arise when letting out a property. It is therefore a good idea to have specialised landlord insurance to cover your property. You will need to insure the property itself and any contents, such as furniture and appliances that you provide. Tenants are responsible for insuring their own contents left in the property.

You will need to obtain permission from your mortgage lender to let out your property. If they impose any special conditions you will need to let us know.  If the property has a buy-to-let mortgage then permission has already been granted.

It is a legal requirement for all rental properties in the UK to have an EPC. It measures the energy efficiency of a property using a scale of A-G. The certificate itself is valid for 10 years and can be used for multiple tenancies within that time. Your local office can advise on how to obtain the certificate through a qualified Domestic Energy Assessor.

It is a legal requirement that the deposit is registered with one of the three Government approved deposit schemes when the tenant moves in.

An inventory is a record of the condition of the property and its contents. Some inventories are supported with photos and / or video inventories. Once it is completed it needs to be checked and signed by all parties when the tenant moves in.
The cost of an inventory will often vary depending on the size of your property and your local Kilostate office can help to arrange having an inventory completed. We complete the inventory as part of our service when charging the setup fee.

If you are on our fully managed or guaranteed rent service, we take full responsibility liaising with the tenant and coordinating any necessary works approved by the landlord. We have an extensive network of trusted local tradesmen and contractors who are regularly used to complete repairs or vital maintenance work when needed.

We will chase all late and unpaid rent if your property is either on the rent collection or fully managed service.  Kilostate Legal Services can assist landlords with choosing the appropriate course of action should the tenant not clear the debt or if they fail to vacate the premises.

Our Kilostate Complete landlords can rest assured that they will be paid their rent each and every month regardless of whether the tenant has paid and even if the property is empty. It's one of the key motivations that landlords opt for this service as it minimises both the hassle and risk involved in letting out a property.