Step 1

Once you have found a property that you are interested in get in touch with Kilostate to arrange a suitable time for you to view the property.

Step 2

If you would like to rent a property that you have seen you should then notify Kilostate quickly that you would like to rent it out and pay the holding deposit.

Step 3

At this stage the referencing process begins and as a minimum will include:

• References from your current landlord and employer
• Credit checks
• Providing identification of who you are
• Provide a guarantor
• Right to rent checks

If your application is successful a tenancy agreement is then drawn up which details all of the legal and contractual obligations that both you and your landlord must adhere to. The security deposit and the first rental payment is then taken. It is a legal requirement that the tenancy deposit is registered with the government approved Tenancy Deposit Scheme after it has been paid.

Step 4

Before you move in Kilostate will have had an inventory prepared. This document describes the condition of the property. The inventory is used when you leave the property to ensure that the condition that you leave it in can be fairly assessed against any deposit deductions that may come up.

Step 5

Your responsibilities whilst living in the property are:

• Pay the rent on time
• Pay the council tax
• Pay all the utility bills and the TV licence unless otherwise agreed
• Do general household and garden maintenance
• Dispose of all rubbish
• Clean the windows
• Carry out basic maintenance* such as replacing light bulbs
• Keep the property secure at all times
• Advise of any repairs or maintenance needed as soon as it arises
• Ventilate property
• Not create unnecessary noise for neighbours

Step 6

The period of notice that both you and your landlord must provide will be set out in your tenancy agreement. You should tell us as soon as you have decided to move out and we will advise on the next steps and associated timelines.

Step 7

At the end of the tenancy we will arrange a check-out appointment. You will need to:

• Have paid all of the rent due
• Make sure all of your belongings have been removed from the property
• Hand back all keys
• Make sure that the property is clean and that all contents are left intact
• Take a note of the meter readings
• Redirect mail & cancel all media services
• Cancel your standing order
• Replace light bulbs that are not working
• Ensure the garden is left in the same condition as stated on your inventory
• Put the rubbish bins out.

Step 8

At the checkout, the property and its contents will be assessed and compared to the initial inventory and subsequent inspection reports. The results will be reported back to both the landlord and you. The expectation is that the property is left in the same condition in which it was let to you - allowing for Fair wear and tear. Once the tenancy has ended, any deductions from the tenancy deposit should be agreed and the remaining deposit amount to be returned to the tenant from the Tenancy Deposit Scheme.

Click here for our Client Money Protection Scheme Certificate